The company is a mirror of the entrepreneur. In order to grow, you need to have a personal development plan.
If you want things to change, you first must change yourself.
Our training courses are normally held over two consecutive days – acquiring some theory which immediately transitions into practical skills ready to be applied from the next day. Each training course is accompanied with additional follow-up time to guarantee results.
The courses are held in small groups of maximum 15 people, creating an environment with other entrepreneurs, and are led by the OSM Bulgaria team.
The most important thing one has is their energy. OSM creates an atmosphere of positivity, understanding and support, which helps us restore our energy and use it not only to solve problems, but essentially to grow the company. Very often entrepreneurs feel alone, misunderstood and struggling, at times burnt out. Our goal is to help them become valuable leaders and a top professionals in their business sector.
Who is the training for?
- Business owners
- Executive managers and managers at all levels
- People who would like to develop their leadership qualities
The vast majority of people are not lazy, they do not seek to deceive us, and do not make mistakes on purpose. They are conscious individuals who, if properly engaged, trained and motivated, will give their best.
They may have hundreds of shortcomings, gaps in education, but if you explain to them what they need to do, they will, of course, do it.
Today, motivation is what makes the world go round. In order to continue to be successful or to survive, you must adapt to this change and introduce some key pillars into your company’s philosophy. Being an entrepreneur is not easy. Being a leader even less so. But only the combination of the two can lead you to the clear vision of the future which people – today’s gold – can be united around and actively contribute towards.
What you will learn:
- the right approach to people management is;
- how to deal with difficulties in the company;
- how to deal with demotivating people;
- why you should have clearly formulated goals and how it will lead you to success;
- how to correctly motivate people to give their best;
- the millionaires’ success factors;
- what to measure and how to walk with ease towards your goal;
- how to manage your time most effectively;
- many practical exercises.
Bonus: You get 4 additional hours of follow-up with a consultant the end of the course.
YES, I WOULD LIKE TO BE A TRUE LEADERAfter you have already participated in our Leadership 1 Basics course, you have the opportunity to enrol on the advanced course, which will allow you to take another decisive step towards reaching your great goal.
This course will provide you with all the tools necessary to structure a resilient company with motivated leaders and teams.
The course includes a series of practical and innovative approaches and exercises that you can apply immediately and see the results for yourself.
After completing it, you will have a clear idea and methods how to act and achieve results in your communication with your employees.
What you will learn:
- what makes people and groups develop and what gets in their way;
- how to release the full potential of your employees so they give their absolute best;
- how to delegate effectively so that you can dedicate yourself to the strategical planning of the company as well as to the things you enjoy doing;
- how to create a company of people who will autonomously perform their functions;
- the difference between the people that give orders and those that create a team spirit.
Bonus: You get 4 additional hours of follow-up with a consultant the end of the course.
YES, I WOULD LIKE TO BE A TRUE LEADERPeople are innately born to be happy and to show up as their best. Normally there is an individual with a dream, they create a company, recruit the people, they are extremely motivated, but at some point, things start to go out of balance.
Very often it would mean that a demotivating person has appeared in their environment, and causing them to experience stress in their life and at work, conflicts, a lack of desire to work, tension, fear and uncertainty.
There are some signs that can help you discover who the people that affect you in this way are.
Against each of the below questions write down the name that comes to mind:
- Who are you not able to influence?
- Whom do you always have to discuss things with (always arguing) or who do you always have to give explanations to?
- Who creates worries for you?
- Who has an unethical behavior and yet does not question themselves?
- Who has the ‘cannot be done’ attitude?
- Who imposes the ‘negative doing’?
- Who is constantly in ‘non-execution’ of their role?
- Who do you always try to avoid?
- Whom are you afraid to speak clearly with?
- Whom can you not tell the truth to?
- Whom do you have to be careful how you say things to?
- Who, close to you, is very touchy?
- Who do you have to please?
When you answer these questions, you will know whom you need to learn to manage so that they can no longer affect you in this way.
What you will learn:
- to recognise the characteristics and behaviour of the demotivating personality;
- the difference between motivating and demotivating behaviour;
- to check whether you are demotivating;
- how to interact with such individuals;
- how to manage them and what mistakes to avoid;
- how people become demotivating.
In order to be able to courageously move forward towards achieving your dream, it is extremely important to deal with such people around you, otherwise, instead of achieving your goals, you will struggle with fear and stress.
YES, I WOULD LIKE TO LEARNMost likely you too fall into these official statistics:
About 60% of small business owners report that their biggest challenge is not having enough time to manage operational tasks and strategic development.
Approximately 80% of business owners spend less than 20% of their working time on strategic tasks and innovation.
Studies show that on average business owners waste over 2 hours a day on non-productive activities such as checking emails, administrative tasks and more.
About 90% of business owners struggle with work-life balance. This can lead to stress and burnout.
About 70% of business owners admit that planning and prioritization are key to successfully managing their time and business.
This course will offer 2 days where we will work together on YOUR REAL WORK CASES.
We will help you identify most of the pending tasks that are bothering you and stealing your energy and give you specific guidelines for tackling them.
Extremely practical training, accompanied by lots of exercises.
You will leave with a clear goal and guidelines for real action to address the ‘Lack of Time’ syndrome.
What will you learn?
- understanding Parkinson’s Law – why the complexity of a job increases the more time you have to complete it;
- what are the things you need to prioritize if you want to have more time. How to organize your tasks in the right way;
- how to make a work plan for the week, which activities to prioritize and why, which ones to do in the gaps of time in between and which ones you should not do at all;
- how to optimize your time;
- how to build companies that work without you. What is the ONLY SYSTEM that allows you to do this and why 95% of entrepreneurs and professionals don’t use it;
- what you, as an entrepreneur, need to do to attract champions to your company that your HR department can’t manage;
- thieves of time – if you do not identify them, they will block all your company expansion activities;
- time-related stress management – what it depends on and how to manage it;
- the spiritual principles of time – some interesting insights that will make you realize how time management is sometimes a counter-intuitive activity;
- delegation – it can be done, but it must be started with the right step and with the right principles;
- how to build other managers;
And many, many practical exercises.
YES, I WOULD LIKE TO PARTICIPATETalking and communicating with people are two different things. A manager talks to their employee, the two exchange opinions, but in the end, each remains in their original standpoint. They manage to talk to each other but essentially fail to communicate.
The ultimate goal of communication is UNDERSTANDING! Each thing which has been understood is also remembered. It becomes a part of us and we begin to naturally use it.
Imagine how much easier it would be if you communicated your messages in a manner that brought them to execution, instead of explaining something numerous times and in the end still being left with something which has not been understood.
What you will learn:
- the ingredients of quality communication;
- how to face a problem;
- how to properly communicate to convey the right message;
- how to stay calm;
- how to learn to listen;
- how to get an answer to a question;
- how to spot expressed and unexpressed needs;
- how to understand others.
These are all hands-on exercises that will make you an expert in communication and motivation.
YES, I WOULD LIKE TO LEARN TO COMMUNICATE EFFECTIVELYNowadays, businesses go through a lot of changes. In order to be visible amongst the competitors, it is mandatory for them to have an online presence.
A modern company must be able to position itself by defining its unique value proposition and ensure each customer has an unforgettable consumer experience and then win them as a loyal client.
In this course you will learn how to build a concept and establish it on the market. You will answer the questions: What do we want to do? Where do we want to go? How do we want to be recognised by our customers?
Marketing is an activity for people who think big and who want to grow.
It is not easy to understand it and to start applying it in your own company, it requires commitment and getting out of your comfort zone. Above all, it requires you to be willing to experiment.
What you will learn:
- what is marketing;
- how to create a market survey;
- how to create a marketing promotion;
- analysis of promotion structuring buttons;
- the three phases for a compelling promotion;
- competitor analysis;
- the importance of copywriting and graphics;
- building an effective marketing campaign;
- what to avoid when creating a marketing campaign;
- integrated communication strategies;
- social media marketing;
- how to build effective communication;
- communication tools and other social channels;
- numerous practical exercises.
Do you want your business to grow? Do you want more customers?
This is an extremely valuable course that will turn your ideas about sales upside down.
If you put everything into practice, we guarantee that you will significantly increase your closing rate.
What you will learn:
- the essence of sales;
- the main problems in the sales process;
- the most important characteristics for a trader to achieve success;
- what the customer buys;
- the successful approach to the customer to want the product/service;
- the phases of a successful sale and how to act at each stage;
- how to handle objections;
- at what point to tell them ‘Here, sign here.’;
- what to do after signing the contract.
A winning sales strategy is based on a few clear actions and full accountability.
If a salesperson doesn’t take 100% responsibility, they risk losing too many leads.
We know that leads = money.
In this training, you will learn how to make your salespeople take 100% responsibility for sales. You will discover how to activate a switch in them that instantly removes all excuses and crises.
Even a ‘mediocre’ salesperson, if they take full ownership of this responsibility, becomes an undisputed champion.
At the end of the two-day training, you will receive a diploma confirming your ability to manage and organize your sales team, clearly demonstrating that you have put your knowledge into practice in an effective and tangible way.
What will you learn:
- how to attract and select successful salespeople;
- how to kick-start the career of a new salesperson in your company;
- how to build an extensive and effective sales network;
- how to meet and exceed your sales goals;
- how to unblock and manage a salesperson who is not performing as well as they should;
- how to manage objections from your team;
- sales management and PR: how to better manage your sales team.
In order to have an effectively operating management in a company, an entrepreneur should thoroughly analyse the margins they receive from their products/services and develop a plan of practical actions that result in increased profits.
It is highly recommended for client-companies experiencing liquidity problems to take intervention as an initial action, because such pressing problems are usually indicative of a more serious problem – the company is not making enough profit from the products and services it sells.
This training will give you clarity and reasoning in relation to the steps that the owner/manager must take in order to generate more profit and make the business prosper.
We will show you profitable examples of entrepreneurs who have managed to accumulate wealth.
You will see practical and actionable ideas that will help you lead your organisation effectively.
We will also touch on defining and tracking key performance indicators (KPIs) – an objective way to measure performance on a weekly or monthly basis and to guide the company towards successful results.
YES, I WOULD LIKE TO LEARN TO MANAGE MY FINANCESHave you ever wondered how to assign each employee to the right job?
With the “Effective Manager” course, you will understand!
Its purpose is to acquire the ability to manage and improve the performance of your employees.
What you will learn:
- the strategy of creating an effective group of people that the modern entrepreneur should employ;
- how to make better use of existing resources to improve quality;
- the cost of poor quality or how much it costs to hire of the wrong person;
- the factors that contribute to a manager’s professional success;
- how to attract candidates with strong potential to the company using the I-Profile system;
- how to analyse the characteristics measured by the I-Profile (interpretation and practical application);
- efficiency secrets – what people who get the most out of their hard work do.
A course that will use numerous techniques, procedures and principles to help you organise your company, make it resilient and effective, and put it on the route to progress.
All large companies have grown because they have applied some principles of organisation.
Be true to your values and keep improving yourself in order to be a better person.
What you will learn:
- fundamentals of the organisation;
- roles in the organisation;
- creating an organisational chart;
- what it means to be organised in order to achieve your goals;
- basic concepts for building and managing a company;
- fundamentals of leadership;
- employee training;
- what it means to be a good leader;
- principles of delegation;
- how to effectively structure and organise the company;
- relationships within the organisation – what they should be and how to deal with problems and demotivating people;
- how to coordinate all activities in the company.
An extremely transformational course that will teach you how to properly deliver your message and command the room.
Fifty percent of the success of a speaker depends on the personality and the other 50% – on the technical aspects of data conveyance.
You will learn the secret to “How to become an excellent public speaker?”
What you will learn:
- the essence of communication and how important it is to get the message across;
- the necessary technical aspects to delivering a lecture;
- interaction with the audience – how to manage it;
- how to prepare – speech, presentation, techniques, hall setup;
- how important the message is;
- how to write a script;
- factors influencing the quality of communication;
- techniques of rhetoric and persuasion;
- how to work with emotions.
* Each participant will be filmed on a small camera during the exercises in order to review and identify areas for personal improvement and to help with making appropriate adjustments. The records are deleted following the completion of the course.
YES, I WOULD LIKE TO BECOME AN EXCELLENT PUBLIC SPEAKERManagement is the act of monitoring, leading and controlling of a company; the company itself is comprised of people who manage it towards the achievement of its goals.
Business can be compared to a steamship that must move along a specific route in order to reach its intended destination.
The leader is the one who choses where the company is going, whereas the manager, in turn, is the captain of the ship who must plan out the route and bring the vessel to its final destination. Steadily adjusting the course of motion by only 1 degree at a time would mean moving away from the destination … how do you determine the exact direction?
What you will learn:
- the basics of company management;
- actions that will lead you to growth in turnover;
- the metrics you need to track;
- how to help your business grow;
- how important marketing is and what actions to implement to get more customers;
- how to manage your team;
- how to manage the money in the company;
- how to plan and prioritise;
- how to improve your personal effectiveness.