Use of Cookies

What are cookies?

Cookies are small files with information that are saved on your Internet browser (they represent data on the language used, connection time, visited Internet pages) or on your hard disk when you visit the website. The paragraphs below are intended to be transparent and to give you the necessary and comprehensive information about the cookies that OSM EUROPE Ltd. uses on its web pages. We draw your attention to the fact that if you share the use of your device with other people, it is possible to change the personalized nature of the cookies.

What types of cookies do we use?

The website uses cookies to facilitate your navigation. The following cookies are used:

  • Functional cookies;
  • Statistical cookies;
  • Advertising cookies that allow you to receive offers from OSM EUROPE Ltd. on websites of external partners.

You can set up your Internet browser so that it does not save cookies or delete already saved ones. If you wish to take advantage of these functions, please contact the technical support of the manufacturer of the Internet browser you are using.

OSM EUROPE Ltd. is not responsible if the Internet browser you use does not support the functions of controlling the use, refusing to save or delete saved cookies. In the event that you disallow the storage of cookies or delete already stored ones depending on their type, it is possible that the functioning of the website gets disrupted.

Social media

Your access to social networks such as Facebook, Google, YouTube, Twitter (X) and others requires separate registration and acceptance of the general conditions of these platforms. OSM EUROPE Ltd. is not responsible for the protection of your personal data upon acceptance of these general terms and conditions. Please read the general terms and conditions of these websites in detail.

Disclosure of your data

In certain cases, OSM EUROPE Ltd. may disclose certain personal information to strategic partners – subcontractors who work with us by providing products and services related to the Company’s activities or helping OSM EUROPE Ltd. in marketing to the customers. The personal information will be shared by us only to improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.

In the cases in which OSM EUROPE Ltd. shares information about you with third parties – suppliers of OSM EUROPE Ltd., the Company has mechanisms to ensure that they provide a level of data protection according to the agreed standard for this. Your data is also considered confidential by our partners.

It is possible that OSM EUROPE Ltd. may be required – by law, in court proceedings, in litigation and/or at the request of public and government bodies in or outside your country of residence – to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other matters of public concern, such disclosure is necessary or appropriate.

We may also disclose information about you if we determine that such disclosure is reasonably necessary to enforce our terms and conditions, or to protect our operations or users. Additionally, in the event of a reorganization, merger or sale, we may transfer any and all personal information collected to the applicable third party.

Transfer to third countries

OSM EUROPE Ltd. does not transfer your data outside the Company to third countries outside the EU as a rule.

Protection of personal information

OSM EUROPE Ltd. takes precautions – including administrative, technical and physical measures – to protect your personal information from loss, theft and misuse, as well as from unauthorized access, disclosure, alteration or destruction.

Online Services – we use secure encryption on all web pages where personal information is collected.

When you post to forums, chat rooms or social networking services, the personal information you share is visible to other users and can be read, collected or used by them. You are responsible for the personal information you choose to provide in these instances.

All employees of OSM EUROPE Ltd. are obliged to protect the confidentiality of your information as well as to observe the applicable organizational and technical measures for its protection. Access to your data is limited on the basis of necessity for the performance of duties.

For the cases in which OSM EUROPE Ltd. shares information about you with third parties – suppliers of OSM EUROPE Ltd., the Company has mechanisms to ensure that they provide a level of data protection according to the agreed standard for this.

Storage of personal data

We will retain your personal information for the period necessary to fulfill the purposes set out in this Privacy Policy, unless we are required by law to retain it for a longer period. According to the type of data and the purposes for which they were collected, a storage period is determined, following which the information is permanently deleted.

Your rights in relation to your data

If you have provided your personal data to OSM EUROPE Ltd., you have the following options at any time:

  • the right of access to your personal data processed by OSM EUROPE Ltd.;
  • the right to request appropriate correction, deletion or blocking of your personal data;
  • the right to data portability in a structured, widely used and machine-readable format;
  • the right to object at any time to the processing of your personal data where there are legitimate grounds for doing so;
  • the right to refuse processing of your personal data for the purposes of receiving an electronic newsletter and other marketing communications, etc.;
  • the right to appeal to the Commission for the Protection of Personal Data if you believe that your data protection rights have been violated.

If you wish to exercise your rights or opt out of receiving the e-newsletter and other marketing communications, you can contact us by sending a message to: team@osmbulgaria.com

We may refuse to process requests that are unreasonably repetitive, require disproportionate technical effort, threaten the privacy of other users, requests that are grossly impractical or to which access is not otherwise required by law.

The exercise of your rights, when they are not repeated and unfounded, is not bound by the payment of a fee.

Children

We do not collect personal information from children under the age of 14. If we learn that we have collected personal information from a child under the age of 14, we will take steps to delete the information as soon as possible. If parents and/or legal representatives of children discover that children under their guardianship have given their data to OSM EUROPE Ltd., please contact us using the contact information specified in this policy. We will delete the information as soon as possible.

Validity and updating of the policy

We may periodically update our Privacy Policy. In the event of a change to this policy, a notice will be published on our website as well as the updated Privacy Policy itself.

Contact data

If you would like to contact us regarding issues related to this policy or the protection of personal data at OSM EUROPE Ltd., please contact us in the following ways:

  • To email address: team@osmbulgaria.com
  • By phone: +359 88 241 1302
  • By mail: 77 Prilep Str., Varna, Bulgaria, 9000, for the intention of the Data Protection Officer